Medical Questions and Prescription Refills
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Medical Questions
At Coastal OB/GYN Specialists, we have telephone triage nurses liaison
between patients and providers. The nurses can answer medical
questions, provide lab results, and under the direction of a provider
fill/refill prescriptions as necessary. The nurses work closely with the
physicians and midwife to provide rapid, accurate response to phone calls
and health issues.
If you need to contact our nurses, please call our main number at
785-8000, option.
Prescription Refills
All prescriptions and authorizations for renewals should be requested during normal office hours, when medical
records are available. Prescriptions will not be phoned in after office hours or on weekends except for emergencies.
Please advise us if this prescription is for a mail-in program.
To refill a prescription, please contact the office at (772) 785-8000. Please provide our office with the following
information:
Your name
Your date of birth
The name of your medication
Dosage instructions
The pharmacy where you purchase your prescriptions
The pharmacy phone number
Whether you want a 30-day or 90-day supply
Specify if you need brand name only
Reminders:
Do not wait until you are out of medication to request a refill. Keep in mind that many pharmacies do not routinely
carry all prescription drugs. Therefore, try to call for a refill a few days prior to taking your last dose to give the
pharmacy a chance to order your drug.
Ask for prescription refills during your office visit.
Prescription refills will be processed only for ESTABLISHED PATIENTS who have been seen within the past 12
months. (One additional month of refill birth control pills can be called in for established patients. This will allow time
to schedule an annual visit).
Your chart will be reviewed by your physician and the refill will be called in directly to your pharmacy, If your
physician feels an office visit is necessary before a refill can be given, you will be notified by phone.
For each office visit, please bring a list of all the medications and supplements you are taking, including those
prescribed by other providers.
Double-check that the prescription you get at the pharmacy is correct. Check the medication name, dosage and
instructions.
When filling a new prescription, ask your pharmacist about potential side effects and how to take the medicine.

Candace &
Shay